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Whether you have questions, suggestions, or just want to learn more about our product, we're here to listen and respond.
FAQ
Frequently Asked Questions
JOYDAY Ice Cream is distributed by PT. Yili Indonesia Dairy and is made with milk and high-quality ingredients that meet international standards.
Yes. JOYDAY Ice Cream is Halal certified and has received an A (Excellent) rating for its Halal Assurance System implementation. The certification is officially issued by the Indonesian Council of Ulama (MUI) and is subject to regular audits.
No. JOYDAY Ice Cream is made without added preservatives and is produced in compliance with Indonesia's applicable food safety regulations and standards.
JOYDAY Ice Cream is available throughout Indonesia at convenience stores, supermarkets, hypermarkets, traditional shops, selected family recreation venues, school canteens, and various e-commerce platforms.
The expiration date is printed on every JOYDAY Ice Cream package, including cups, sticks, and cones. The production date and batch code are also provided on the packaging.
The JOYDAY Crunchy Series is one of our best-selling and most popular product lines among consumers.
Yes. JOYDAY accepts bulk orders for parties and special events. For more information and ordering assistance, please contact our Customer Care team via WhatsApp at 0811-1913-2111.
If you're interested in becoming a JOYDAY Ice Cream reseller, please contact our Customer Care team via WhatsApp at 0811-1913-2111 for more information.
We are committed to providing the best quality products and customer experience. If you have any feedback or complaints, please contact our Customer Care team via WhatsApp at 0811-1913-2111, and we will be happy to assist you.
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